How video messages work


Request a video response

Choose your payment method and request a video response from Erin.


Ask your question

Ask Erin your question via private video or text message.


Get a video response

Your question is instantly sent to Erin, who will respond with a personalized video as soon as possible and no later than 7 days.

When do I get a response?
Can I ask follow-up questions?
What happens if Erin doesn’t respond?
What if I'm not happy with the response?
Is the communication private?
Can I remain anonymous?