How video messages work
1
Request a video response
Choose your payment method and request a video response from Dr..
2
Ask your question
Ask Dr. your question via private video or text message.
3
Get a video response
Your question is instantly sent to Dr., who will respond with a personalized video as soon as possible and no later than 7 days.
When do I get a response?
Can I ask follow-up questions?
What happens if Dr. doesn’t respond?
What if I'm not happy with the response?
Is the communication private?
Can I remain anonymous?