Mentee: You intend to use Mentorcam to ask questions of Mentors.
Mentor: You intend to use Mentorcam to answer questions from Mentees.
Visitors: You are browsing our Sites, using the Mentorcam application, or have applied for a job at Mentorcam.
These categories are not exclusive. For instance, a person who has signed up to be a Mentor may also ask questions of other Mentors and become the Mentee for that specific interaction. Additionally, all Mentees and Mentors are Visitors, and the sections designated for Visitors will apply to both Mentees, Mentors, and Visitors.
Information You Give Us. You may give us information by signing up for a Mentorcam account, entering information through forms or surveys on our Sites or application, or contacting us by phone or email for information or customer service.
The categories of information include:
Information You Give Us. You may give us information by signing up for an Mentorcam account, entering information through forms or surveys on our Sites or application, or contacting us by phone or email for information or customer service.
Information We Automatically Collect. Like many website operators, we collect information that your browser sends whenever you visit our website.
This includes Log Data, such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Sites that you visit, the time and date of your visit, the time spent on those pages and other statistics, and whether you reached our page via a social media or email campaign. This information may be collected via several technologies, including cookies, web beacons, clear GIFs, canvas fingerprinting and other means, such as Facebook Pixel.
Information We Collect From Third Parties. If you access our Sites through third parties (e.g., Facebook or Google), or if you share content from our Sites to a third-party social media service, the third-party service will send us certain information about you if the third-party service and your account settings allow such sharing. The information we receive will depend on the policies and your account settings with the third-party service.
We use your personal information as follows:
To Mentees or the Public. If you are a Mentor, we may share your name, present or former job titles, images, or short video introductions publicly as part of your Mentor profile. Any Mentorcam Video messages recorded in response to a Mentee question will be shared with the Mentee.
To Mentors. If you are a Mentee, we may share your name and Mentorcam Video message with the Mentor. Mentors are under agreement to only contact Mentees through Mentorcam and to keep Mentorcam Videos private.
Affiliates and Service Providers. If you are a Mentor, Mentee, or Visitor, we share your information with our third-party service providers and any subcontractors as required to offer you our services. For example, we use Customer.io and Sendgrid to manage our text or email marketing campaigns, and BugSnag for error monitoring. The full list of service providers is below.
Third Party Links and Websites. Our Sites may contain links to and from the websites of third parties. If you are a Visitor and follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any data to these websites.
Disclosures Required by Law. We may be required to disclose your data in response to lawful requests by public authorities, including to meet law enforcement requirements. We may be under a duty to disclose or share your personal information in order to comply with any legal obligation, to enforce or apply our terms and conditions and other agreements, to protect our rights, property, or safety, or to protect the rights, property, or safety of others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. We do not recognize or respond to browser-initiated DNT signals, as the Internet industry is currently still working toward defining exactly what DNT means, what it means to comply with DNT, and a common approach to responding to DNT.
Facebook Pixel. We also use Facebook Pixel to deliver tailored advertising on our Sites and other websites that you may visit. You can learn more about how to control advertising cookies by visiting the Network Advertising Initiative’s Consumer Opt-Out link, the DAA’s Consumer Opt-Out link for browsers, or the DAA’s opt-out link for mobile devices. Please note that electing to opt-out will not stop advertising from appearing in your browser or applications and may make the ads you see less relevant to your interests.
Please contact us if you would like to request access and/or make any changes to your personal information.
Marketing Opt Out: We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send, or you can contact us using the contact details provided in the “Contact Information” section below. You will still continue to receive service-related messages concerning products and services you have purchased (unless we have indicated otherwise).
Exercising Your Privacy Rights. We have listed the privacy rights for several jurisdictions below, but we understand you may have additional rights in your jurisdiction. You may contact us directly at any time about exercising your data protection rights. We will consider your request in accordance with applicable laws.
If you are a California consumer, you have the following rights under the California Consumer Privacy Act of 2018 (CCPA):
Request for Information and Deletion (CCPA). California consumers have the right to request, up to twice in a 12-month period, that a business that collects personal information about the consumer disclose to the consumer the information listed below for the preceding 12 months. We have the right to request verification of your identity for all requests for information.
To make such a request, please email us at email@example.com.
Third Party Marketing. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information to third parties for the third parties’ direct marketing purposes.
To make such a request, please contact us using the contact details provided in the “Contact” section below.
If you are from the European Economic Area or United Kingdom, our legal bases for collecting and using your Personal Information is as follows:
If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Information, please contact us using the contact details provided in the "Contact Information" section below.
If you are from the European Economic Area or United Kingdom, you have the right, under certain circumstances, to:
If you are from the European Economic Area, you also have the right to lodge a complaint with a supervisory authority, under certain circumstances.
You may contact us using the contact details provided in the “Contact Information” section below for more information or to exercise your rights.
Any data that you provide to us may be accessed, shared or processed by our offices, located in the United States, and service providers located in the United States, if such data transfer is necessary for the specific purpose for which you submitted your data (such as the provision of goods or services under a written contract).
This may entail a transfer of your personal information across international borders. The data protections standards may differ and be lower than the standards enforced in your jurisdiction. We maintain appropriate safeguards as required by applicable law for any personal information transferred internationally, and as required by applicable law, will seek your consent prior to such transfers.
The Sites are not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us using the contact details provided in the “Contact Information” section below. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.
Personal information may be transferred to a third party as a result of a sale, acquisition, merger, reorganization or other change in control. If we sell, merge or transfer any part of the business, part of the sale may include your personal information.
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. For example, when possible, we use encryption to transfer and store data. We further limit access to this data using access controls and confidentiality commitments.
However, no website, application, or transmission can guarantee security. Thus, while we have established and maintain what we believe to be reasonable procedures to protect the confidentiality, security, and integrity of personal information obtained through the Sites, we cannot ensure or warrant the security of any information you transmit to us.
730 Arizona Avenue,
Santa Monica, CA, 90401, United States of America